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FREQUENTLY ASKED
QUESTIONS

  • Where can I apply the tallow?
    The tallow can be used for anywhere on the body. Nowadays many skincare brands offer a separate product specifically for your face, most of the time because it is gentler. That should make you start thinking why is their face cream gentler but the body lotion they offer may cause irritation if applied to the face, makes you wonder what they put in their products. If the product is made with pure natural ingredients there should not be multiple products for different body parts. With my products you do not have to worry about that because my balm is for anywhere on the body. With that said, everyone's skin is different and only you can determine what is right for your skin, but I use the best ingredients I can in hopes that it is suitable for everyone in someway.
  • What makes my sourdough different than the kind you buy at the store?
    My sourdough is made with no preservatives or chemicals. The simple ingredients are water, flour, and salt. Since I do not use any preservatives the shelf life is shorter than others. My sourdough can last 4-5 days at room temperature, after that I recommend storing in the freezer, where it will store for a few months.
  • What's the difference the whipped and solid versions?
    Both the whipped and solid versions contain the exact same ingredients. The difference is the whipped one contains air, which happens during the whipping process. That is why the cost is higher for the solid version because you are getting almost double the amount. Both options are good choices, it just depends on what you prefer. The whipped is more light and fluffy, while the solid is more thick.
  • Why is grass fed/finished tallow important?
    Making sure the beef tallow is grass fed/finished is important because it has a higher nutrient content compared to grain-fed and the cattle is raised in more sustainable fashion, meaning it is given less antibiotics and less hormones. Grain fed cattle is higher in mycotoxins and microplastics.
  • What's the self life?
    I do not use any chemicals or preservatives, but my ingredients are shelf stable and should last months before going rancid. To make the shelf life longer you can store in the refrigerator, by doing this the product can stay fresh for months to a year. If stored in the freezer it can stay fresh for 1-3 years, keep in mind over time the quality may decline.
  • Are my candles pet friendly?
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  • What is tallow and why should you use it?
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  • What makes my baked goods a healthier option?
    My goal is to make foods that people love just with better quality ingredients. Everyone deserves to eat what they want, in moderation of course, but there is no need for all the preservatives and chemicals that are in the foods people consume today. Nowadays a lot of people have specific needs for what they can and can not eat. I can alter my ingredients to fit most peoples needs.
  • Issue with your order?
    Although I hope you love your products, I understand that things do happen. If there is a problem with your order please message me @chloeswholesomehaven.com and I will get back to you as soon as possible to resolve the issue.
  • Why are my candles a better option than others?
    Most candles today are made with paraffin wax which is a petroleum-based wax and it releases carcinogens in the air when burned. They also contain synthetic fragrances and when burned can be endocrine disrupting and carcinogenic. With my candles I only use pure beeswax and coconut oil as my base. They are scented with 100% essential oils and I use hemp wicks.
  • Will the consistency and scent alter from time to time?
    I make all of my products by hand and none are chemically engineered to always be the same. Meaning some batches may have a different consistency or color, this isn't a bad thing this just means that my products are as natural as possible. This said, it will not alter the effect of my products. One example of this is that tallow is more solid when in cooler climates, so depending on the temperature when it is being made can alter the consistency of the tallow balm. For any of my scents I only use 100% essential oils, we also offer unscented balms. Since I do not use any chemicals or toxic fragrances there may be times you might smell a slight scent of tallow, this is normal because I use all natural ingredients.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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